Framework for Patient and Family Involvement in Quality Improvement

FRAMEWORK FOR PATIENT AND FAMILY INVOLVEMENT IN QUALITY IMPROVEMENT Th e following presents a framework for ways to think about including patients and families on quality improvement teams. Overall, as you read through the roles, the level of involvement of patients and families increases with subsequent increases noted in their responsibilities and the means in which they are prepared, compensated, and acknowledged. To minimize repetition in the preparation/compensation/ acknowledgement column, the suggestions build on each other (i.e., strategies to consider within one level assumes that an organization would consider the preparation, compensation, and acknowledgement included at all previous levels as well as for that particular level).